Our Privacy Policy

Date: 2018-12-26

1. Introduction

This Privacy Policy describes how GoClimate Sweden AB (reg. no. 559130-6583) handles your personal data.

Your personal integrity and data is important to us. This policy will hopefully help you understand what kind of personal data we collect and how it is used when you are using our service, as well as your rights. We ask that you read this Privacy Policy carefully since it applies to all use of our services, regardless of who you are and our relationship with you.

If we make updates to this Privacy Policy, we will inform you in an appropriate manner. The date of the most recent update of this Privacy Policy is given at the top of the policy. If you have questions about this Policy, please contact us at [email protected].

2. Personal data

Here you can read about which personal data we process and why, how it is collected, the processing activities involved, with whom we share the data and the time period during which we store your data.

2.1 The personal data we process

The categories of personal data we process are the following:
(a) Name, country of residence, email address and other contact details you may provide us with
(b) User account details, user settings, personal preferences, newsletter settings and any content that you may have saved on our website

2.2 How we collect personal data

We receive your personal data when you register or update an account or in any other way provide us with your personal data.

2.3 Why we process your personal data, legal ground for our processing and storage period

2.3.1 To provide our services

We process your personal data to provide you with our services. Our processing for the purpose of providing our services - is necessary to fulfil our legitimate interest todo so.

2.3.2 To send you newsletters and monthly updates of your subscription

We also process your personal data to send you newsletters and monthly updates of your subscription. You may opt-out from further messages at any time by using the unsubscription link provided in every message.

2.3.3 To comply with legal obligations

We may also process your personal data in order to comply with legal obligations set out in law or as decided by a court or other authorities. These requirements may be related to bookkeeping and anti-money laundering legislation. Our processing for this purpose is that it is necessary for us to comply with legal obligations applicable to us.

2.4 How we share your personal data

These are the types of third parties with whom we share your personal data:
(a) Service providers: We use third party service providers to manage some aspects of our business operations. We share personal data with such third parties with regard to IT infrastructure, operating and hosting services, email communications and other IT services. When we use such service providers we will enter into a data processing agreement with the service provider.
(b) We may also share your personal data to the authorities, such as the police our tax authorities when we are required to so by law.

2.5 For how long do we store your personal data?

We will only store your personal data for as long as it is necessary for the purposes they were collected and to fulfill our legal duties to store data otherwise. We store your personal data as long as you have a user account or as long you subscribe to our newsletters.

3. Security measures

We have taken security measures to ensure that the personal data we keep is secure. Access to areas where personal data is stored is limited to our employees and service providers who require it in the course of their duties and who are informed of the importance of maintaining the security and confidentiality of the personal data we keep.

3.1 Where do we process your personal data?

We strive to process your personal data within the EU and EEA. However, we may transfer your personal data to our service providers who may be located in or have business activities in a country outside the EU/EEA. In the event of such transfer, it will be made in accordance with applicable data protection law for example by ensuring that the country in which the recipient is located ensures an adequate level of data protection according to the European Commission or by use of standard contractual clauses that the European Commission has issued ensuring suitable measures to safeguard your rights and freedoms.

4. Your rights

4.1 Introduction

In this section, we describe your rights under applicable data protection law. You are welcome to email us at [email protected] to exercise your rights or if you have any questions or comments regarding our processing of your personal data or this Privacy Policy. We will respond within a reasonable period of time upon verification of your identity.

4.2 Right of access and rectification

You have the right to information regarding which of your personal data we process and to access and rectify such data. To learn more about the information we store about you, contact us at [email protected].

4.3 Right to erasure

You may request that we erase your personal data without undue delay in the following circumstances:
(a) the personal data is no longer necessary in relation to the purposes for which they were collected or otherwise processed;
(b) you withdraw your consent on which the processing is based (if applicable) and there is no other legal ground for the processing;
(c) you object to our processing of personal data and we do not have any overriding legitimate grounds for the processing;
(d) the processed personal data is unlawfully processed; or
(e) the processed personal data has to be erased for compliance with legal obligations.
We may deny your request if we are prevented from erasing your personal data by requirements set out in applicable laws and regulations or if they are needed for the establishment, exercise or defence of legal claims.

4.4 Right to object

You have the general right to object to our processing of your personal data when it is based on our legitimate interest. If you object and we believe that we may still process your personal data, we must demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or for the establishment, exercise or defence of legal claims.

4.5 Right to data portability

If your personal data has been provided by you and our processing of your personal data is based on your consent, you have the right to receive the personal data concerning you in a structured, commonly used and machine-readable format in order to transmit these to another service provider where it would be technically feasible and can be carried out by automated means.

4.6 Right to withdraw consent

When our processing of your personal data is based on your consent, you have the right to withdraw your consent at any time. Please note that the lawfulness of processing based on consent before its withdrawal is not affected.

4.7 Right to file a complaint

You may at any time lodge a complaint with the supervisory authority if you believe that our processing is performed in breach of applicable data protection law. Please note that you are also always welcome to contact us in such event.

Our Terms of Service

Date: 2018-12-26

1. Introduction

This Terms of Service describes the terms of service for GoClimate Sweden AB (GoClimate - reg. no. 559130-6583).

2. General

These general terms and conditions (the "Terms") apply when GoClimate provides products and services via the web or app (the "Service").

To use the Service, you must be at least 18 years of age and agree to be bound by the Terms. If you register a company as a user, you certify that you have the authority to bind the company in accordance with the Terms. The service is not provided to persons / companies who have previously violated the Terms.

To use the Service, you must create an account. You agree to the Terms when you create your account. As the Terms contain important information about how you may use the Service, it is important that you read them carefully.

3. The service

An account at GoClimate helps you understand your carbon footprint, save your carbon footprint, offset your carbon footprint and also suggest actions you can do for stopping climate change. The purpose of the Service is to create a personalized service that helps you take meaningful climate action.

GoClimate works continuously to develop the Service in order to improve the functionality for you. GoClimate may add, remove or change features of the Service at any time. GoClimate may also offer you new features in the Service that may be associated with special terms. If you wish to activate such Service, you must first agree to the special terms of service.

GoClimate may send you e-mails or notifications regarding the Service, information about changes in the Service and information about new functions. This communication, as well as the communication specified in the first paragraph, is considered an integral part of the Service, which means that it cannot be opted out. It is possible to unsubscribe to emails at all times.

4. Use of the Service

Do not abuse the Service. For example, you may not interfere with the Service or attempt to access it using any method other than the interface and instructions provided by GoClimate.

It is not permitted to copy, modify, distribute or publish content provided by GoClimate. For personal use, however, it is permitted to download, copy and save information from GoClimate.

GoClimate has the right to suspend a user and terminate an account at any time if the user violates the Terms or otherwise uses the Service in a way that may cause GoClimate or third parties damage.

Personal information and your information

GoClimate processes your personal data in accordance with GoClimates' current privacy policy. For more information, see our privacy policy.

In the Service, you can transmit, submit, store and send or receive information. You guarantee that you hold the necessary rights to the information, either by creating it yourself, or that everyone who has participated has given you permission to use the information on the Service in accordance with the Terms. You warrant that the information does not contain someone else's copyrighted material, logo or other intellectual property right that you have not obtained permission from the rights holder to use.

Offset service and price increases

GoClimate offers the possibility to offset emissions calculated in GoClimates emissions calculator. This monthly subscription service is provided as is and can be subject to change. The prices for offsetting can vary over time, this due to that the pricing in the underlaying offset market can be volitile. GoClimate may increasing the price if GoClimate deems it necessary in order to deliver the service to the subscribed user. Information on future price increases will be communicated to users via e-mail.


GoClimate does not guarantee continuous, uninterrupted or secure access to the Service. The operation of the Service may be disrupted by a number of factors beyond GoClimate's control and GoClimate makes no warranties regarding the Service's function or availability. GoClimate cannot be held liable for damages caused directly or indirectly by the use of the Service and its contents.

GoClimate intends that all information in the Service should be accurate and as up-to-date as possible. However, GoClimate cannot guarantee the availability of the Service or the reliability or accuracy of the information presented in the Service. GoClimate cannot be held responsible for if the Service is down.